These are two recommended software packages: the first, OpenOffice, is much like Microsoft's Office Suite. Except it's free. I haven't used it myself, but hear it gets excellent reviews. The second, CutePDF, has a free PDF writer. Save yourself the Adobe Acrobat purchase of $250 or so bucks if all you need is to create PDFs.
This has been one of those days that I feel like I've had a metaphorical dump truck of manure unloaded on my head. But, this, too, shall pass.
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